Here is a list of locations that all OfficeKey members have access to:


Westlake Center
4555 Lake Forest Drive, Suite 650
Cincinnati, OH 45242


Scripps Center
312 Walnut Street, Suite 1600
Cincinnati, OH 45202


Rookwood Tower
3805 Edwards Road, Suite 550
Cincinnati, OH 45209


Turfway Ridge Office Park
7310 Turfway Road, Suite 550
Florence, KY 41042


Union Centre
9078 Union Centre Blvd,
Suite 350
West Chester, OH 45069

Month: March 2017

"Meet Elizabeth Na, CPA of Na & Associates"
Elizabeth Na, CPACPA, Elizabeth Na had an office for over 25 years before coming to OfficeKey.  OfficeKey fit perfectly in the virtual operation that she was transitioning her business into a few years ago. She primarily meets her clients at the Blue Ash, Hyde Park, and West Chester locations, wherever is the most convenient for them. She took time out of her busy day to participate in our Client Q  & A: 
Q: What does your business do?
A: We are the CFO (Chief Financial Officer) and tax adviser for small business owners.  Our goal is to enhance efficiency and profitability.
Q: What do you enjoy most about your career, and about working through OfficeKey?
A: I enjoy being part of clients’ success, and giving them ideas to save taxes.  After 30 years of being a CPA, I enjoy especially being a business at this time, to witness and enjoy the efficiency that the technology has enabled us to achieve.  OfficeKey fits perfectly with our virtual operation.  The three of us, at NA & Associates, either work at any of the OfficeKey locations or at our own space.  Clients meet us at the OfficeKey location that is the most convenient to them. It has been wonderful.
Q: How do you like to spend your time outside of work?
A: I enjoy hiking, reading, traveling and spending time with family and friends.  
Q: What is your favorite movie?
A: I have three: Sound of Music, My Best Friend’s Wedding, Anne of Green Gables.
Q: If you could have any super power, what would it be and why?
A: If I can have the power of God for a day, I would wipe out the cruelties done to children in the world. 
Q. If you could hire any celebrity to work for your business who would it be and why?
A: Krista Neher, a social media guru here in Cincinnati.  She can guide us on establishing and revamping social media presence which we desperately need.     
Q: Which OfficeKey location do you think has the best restaurants nearby?
A: Hyde Park 
Q: Have you had any particularly rewarding experience during your career?
A: After a complex planning project for a retiring client, I received a nice letter to thank me and offer me a cash bonus.  I accepted the letter and declined the bonus with gratitude.

To learn more about Elizabeth Na & Associates visit their website.

"Office Support Enhancements discussed at Annual Staff Meeting"

Cincinnati Office SupportSeveral weeks ago, OfficeKey conducted our annual staff meeting. With a twelve-person team spread across five locations, this meeting always provides an incredibly valuable opportunity to get our staff under one roof where we can focus on how to better serve our clients and their guests with our office support services.

Each year we hold the meeting at a local business that we feel has a knack for high-level customer service or hospitality.  It allows us to get outside of our everyday bubble and hopefully learn a few things from their operational success.  This year it was hosted at Envision Cinemas, a unique new movie theater in Blue Ash that doubles as a full-service restaurant.  In recent years we have met at Nordstrom, the Aronoff Center, the Cintas Center, and the Horseshoe Casino among others.

We covered many topics, all with the primary focus being on how we can provide better office support in 2017 and beyond.  First, we spent some time zeroing in on the primary niche that we serve.  We know full well that there are many options available to companies when establishing an office.  So by regularly recalibrating our focus on those that can most benefit from our service we can take an important step to continually meeting those needs and developing our services.

Client engagement was another topic of discussion.  We want to make sure we have good communication with those that call OfficeKey home and also make sure we provide a vibrant community.  It is shared space after all and the sense of community is an intangible thing to measure but its importance can’t be understated.  To test our client engagement skills, we teamed up for a couple rounds of “OfficeKey Family Feud.”  (Special thanks to the clients that helped us by responding to our survey!)

How Can we provide even better office support?

To further improve our services for clients, we discussed the topics of caller assistance and after-hours access. Caller assistance is an integral part of our typical work dayso it’s always necessary to review where we could improve our methods used for that practice. And continued focus and development on making sure we have smooth after-hours procedures is just another way we are working to add value.

What will the “office of the future” look like?

Finally, we discussed the “office of the future,” and what it would look like. It’s interesting to see what seemingly outlandish day-to-day activities some offices have in place, and perhaps, more importantly, check out some of the technology that may one day become part of the typical office support system; then we can step back and see if any of those things could benefit us here at OfficeKey.

But the day wasn’t all business. We also got to enjoy a tour of Envision Cinemas and sit down in their restaurant for lunch. Overall, it was a successful annual meeting and we hope that many of the topics discussed there will contribute to a better OfficeKey experience!

Contributed by Kenzie Walters and Justin Myers

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