Teresa Nichols, Author at OfficeKey | Cincinnati, OH

Systems Upgrades

Teresa Nichols
Internet Access, technology, Wifi
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In Mid-September we implemented a systems upgrade to improve both the Wi-Fi and wired Internet connections at each location. The upgrade accomplishes the following goals:

Improved Security
Reduced Latency
Optimized Usage

We will continue to have two Internet Service Providers but they will now be combined onto one network.

Please send an email to [email protected] if you have any questions about the upgrade.

We are very excited to have successfully completed the project and will continue to invest in new ways to improve our clients’ experience.

Ed Fanning, Union Springs Natural Health Products

Teresa Nichols
Cincinnati, Clients, Health Care, Self Help Topics
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What Ed Fanning enjoys most is watching his daughters play sports. Anything from swimming to cross country, he will be there to watch them compete. But when he’s not busy being the best cheering section, Fanning is the managing director of Union Springs, LLC.

Before Ed began managing his business, he graduated with his MBA at the Kellogg School of Management at Northwestern University, the first year they were named the #1 business school. So it’s safe to assume that Ed is well versed in quality business practices.

His company, Union Springs, LLC, works to bring biologically optimized, natural products into mainstream medicine. They develop and market highly sophisticated nutritional supplements for pharmacies to use as “companion care” products to prescription drugs. Underneath the medical terminology and complicated practices, what Fanning enjoys about his business is being able to help people through the natural health products Union Springs develops. While the jargon may sound clinical, Union Springs products are truly a vehicle to better people’s lives by working to remove side effects from their prescriptions drugs. But what helps Fanning do this is the services provided by OfficeKey.

Ed is grateful that his business is able to have a wide range of motion, meaning they can scale up and down with particular needs when their particular needs are always changing. Reduction in staff is also helpful. Fanning doesn’t need to hire a receptionist because OfficeKey can provide that service. Fanning says he used to work out of a huge office space with 2 conference rooms, and what it boiled down to was that they were paying rent for space that was barely used. What Ed enjoys about working with OfficeKey, is the “take only what you need” mentality they provide, allowing him to focus on what’s important about his business. And without the added stress of wondering how to allocate funds, he is able to go back to what he enjoys most, rooting for his daughters in whatever they might be doing.

Visit Union Springs online for more details about their natural health products and vision.

–Written by Makenzie Walters

Design, Marketing, and Media Professional

Teresa Nichols
Cincinnati, Clients, marketing
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What Jeremy Gotwals enjoys most about the work he does at Holon Publishing is being paid to create. Gotwals recalls always having a passion for creation. He’s starred in two MTV shows, was on American Idol, and created a film that prompted him to hitchhike across the country to the Burning Man Festival. But before fulfilling his creative outlets, at age nineteen he realized that as a generally creative person, his most desirable situation would be having the opportunity to make a living creating. Gotwals finds joy in being able to bring together the creative parts of his personality with the strategic and technical aspects of his business.

Holon Publishing can be halved into two facets of business. On one end, they do publishing consulting, which includes editing, designing, publishing, distributing, marketing and promoting published materials that range anywhere from a small project of fiction from an artist, or more professional geared material from an educational source. The other half of Holon’s business is a straightforward digital agency that deals in tasks such as branding, web design, social media or targeted ad campaigns. And of course, Gotwals appreciates being able to share this combination of creation and strategy with the people he does business with. He brags that his clients are interesting and unique, and it’s a privilege to be able to do business with people from all ends of the world.

OfficeKey has been an instrumental part of Gotwals’ growing his business. So helpful that he was prompted to use the word, “outstanding,” when describing the services we provide. What he appreciates the most is OfficeKey’s phenomenal flexibility that it brings to business of any size. Furthermore, he praises OfficeKey as being a service provider that can bring big business amenities to a small or remote business. Gotwals names his most valuable resource at OfficeKey to be the community. The people in the OfficeKey locations, whether it is our employees or other clients, come together as a flexible community, willing to provide their specific services to their peers and be supportive in any way possible. Collaboration, Gotwals says, is the most valuable thing OfficeKey has to offer.

Connect with Jeremy on LinkedIn.

What’s Happening with the Brent Spence?

Teresa Nichols
Cincinnati, local economy, Northern Kentucky, Ohio, transportation
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As a staff member with OfficeKey, I am privileged to meet a variety of people and learn many interesting things from them. This month, I had the pleasure of sitting in on July’s Key Connections Lunch. Our guest was Trey Grayson, President & CEO of the Northern Kentucky Chamber of Commerce. He spoke about the Brent Spence Bridge Corridor Project. Boy, was I introduced to something new!

Like many, I have been excited about the prospect of a new bridge between Ohio and Kentucky. I didn’t fully understand why officials seemed to be back pedaling and recommending tolls. According to all the sound bites I’d heard previously, wasn’t this project a “done” deal and wasn’t funding already secured?

Listening to Mr. Grayson explain the scope of the project and the myriad of pieces that are necessary to address the many considerations was a fascinating lesson. As lunch continued and questions around the table were answered, it became apparent that much IS happening behind the scenes to move the project forward. Within the current political climate and with respect to legislative constraints, it is a challenge to find common ground, at both a government level and with the general populace. The biggest hurdle seems to be educating people, like myself, who assume the project has already been paid for twice over and find the thought of a toll booth very distressing.

The bottom line seems to be: this is a huge, expensive project that encompasses not only the bridge itself but the highways immediately attached to the Brent Spence Bridge on both sides. Current government funds available for this project do not cover all the work that is necessary. Both states are tasked with finding creative resources for the additional funds…hence, the toll booth. Unlike toll booths of the past, modern toll booths have the capability of “billing you later” by taking a picture of your car as it passes or applying a “quick pass” that electronically pays as the car passes through the gateway. Either way, once explained, I felt a little more comfortable knowing that should a toll be levied, I will be able to cross the bridge without having to worry about bouncing coins out of the toll basket or causing a traffic jam because I don’t have exact change. I have been schooled.

Keep an eye out for the next Key Connections Lunch – you might see me there!

Contributed by Terri Wilson, OfficeKey. Most days you will find Terri in our Blue Ash office. Among many other things, Terri puts together our weekly OfficeTalk, creates agreements and coordinates the Key Connection lunches.

Take a look at the bridge from several angles.

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Client Q & A with Casey Boland

Teresa Nichols
Cincinnati, Clients, financial advisors
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Meet Casey Boland, Vice President of Hengehold Capital Management.

Q: Tell us about HCM?

A: HCM is a locally owned retirement and financial planning firm. As a fee-only Registered Investment Advisor firm, we are dedicated to serving families and business owners looking for retirement solutions that will allow them to attain financial goals for retirement. HCM also specializes in working with P&G retirees, alumni or those taking a separation package. For over 25 years, we work passionately to help our clients and their families enjoy a financially independent life by offering financial planning and total-return, tax-efficient, risk managed investments. Our strengths are in planning and building a solid portfolio that is dependent, diversified, growing and protected.

Our loyalties are always aligned with our clients’ best interests. Our goal is to be your trusted advisor based on integrity, knowledge and personalized service.

Q: What type of clients do you enjoy working with?

A: My ideal client is one who understands that in order to enjoy their life in retirement, they need to plan for it. This can be small business owners, people in transition, couples with young families, executives, and people in their 50s who may have gotten a late jump on planning for retirement. For each type of client, the story we build together to achieve their goals and strategies is very different and this is the part I enjoy.

Q: What do you enjoy most about what you do?

A: I get to help people plan for the longest vacation of their lives – retirement! I enjoy the planning, strategy and teamwork involved working with my client to achieve their goals. I also enjoy the educating part of my job. Most people do not have the time or interest in learning about the ins and outs of planning for retirement but they know it is important. So I spend time building my own knowledge so I can educate my clients. This is one reason why I enjoy my daily morning Money Matters spot on 700WLW. It is very rewarding to know that people listen and have the opportunity to learn more about financial planning and investing. The real satisfaction in the work I do I can make a difference in people’s lives.

Q: How long have you been at OfficeKey? And what do you enjoy most about having your office with OfficeKey?

We have been at OfficeKey for over 20 years. Having our offices with OfficeKey, allows us to meet our clients in locations that are convenient for them. We have clients all over the city and making meetings convenient for our clients and prospects is very important to us. OfficeKey allows us to have a professional meeting space with staff that reflects our own values.

Q: How do you spend your time outside of work?

A: I am on the Board of the Springer School and Center and this keeps me pretty busy. I spend a lot of time reading to prepare for my daily commentaries on 700 WLW. I enjoy golfing with my dad and riding my bike.

Learn more about Hengehold Capital Management by visiting their website

OfficeKey Room Reservation App

Teresa Nichols
meetings, technology
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Have you downloaded the OfficeKey app? You can reserve any room from the app on Android or Apple phones. The app will guide you through the process of choosing the best room for your meeting including location, size and amenities needed for the meeting including monitors, white boards, video conferencing. You’ll see which rooms are available when, so no rooms will be double-booked. So get the app and impress your guests with the perfect meeting room for every meeting! (Just search “open meeting room” on Google Play or the App Store.)

Client Q & A: HRC Consulting – Human Resources

Teresa Nichols
Cincinnati, Clients, Human Resources
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Q: Tell us about HRC Consulting Services.

A: HRC is a consulting services company, offering human resources and talent development services. We help organizations achieve a workplace of high commitment and extraordinary performance.

We are most known for our work in compensation. Our consultants develop compensation systems for many companies each year. These systems give owners the peace of mind that comes from knowing that pay decisions are based on accurate information about the marketplace and performance, and that their decisions are fair and defensible. We also conduct pay surveys and provide technical compensation assistance to companies throughout the US. In recent years, this work has expanded to South American, Europe and Asia.

HRC is also known for helping organizations to develop highly effective supervisors, managers and executives through our training programs and our coaching. Our “Leading for High Performance” classes have trained literally hundreds of leaders each year. Our coaching clients become more effective and strategic. They get recognized for their contributions and become re-energized in their careers – a “win-win” for both the company and the individual being coached.

HRC also assists start-up and growing companies to develop their human resource practices. We facilitate employee handbooks and policies that support the company’s desired culture and keep them in compliance with the many regulations.

Q: How did you get into this business?

A: Lee Krapp, our founder, established HRC thirty-one years ago. He walked in to Dave Myers’ office and handed him a check for the first year’s rent. He knew then that consulting was his destiny and that OfficeKey (then called “HQ”) was where he wanted to call his office “home.” He loved Dave’s vision of providing the services that were essential to a small business such as HRC, and knew that outsourcing it to Dave was a great decision. We often talk about the fact that we were OfficeKey’s second client ever!

Q: What type of clients do you work with?

A: We work for organizations of all sizes, from global companies such as Procter & Gamble and Berkshire Hathaway, to small human services such as the Freestore/Foodbank and many of the local non-profits. We work in close partnership with each client. We cherish each relationship and believe our clients do the same.

Q: What do you enjoy most about what you do?

A: All of our consultants are Human Resources or Training practitioners. We all love our work and being of service. We differ from most consultants in that we are pragmatic…we know what works and how to effectively implement. We don’t spend time and effort on theory and untested processes. Our clients like our practical approach and the results they experience in partnership with us.

Q: What do you enjoy most about working with OfficeKey?

A: Our HRC consultants, over the 30+ years we have been working with OfficeKey, enjoy the flexibility of serving our clients in the various OfficeKey locations. We often meet with our Dayton clients in West Chester, our downtown clients at 312 Walnut, and our Northern Kentucky clients there. We switch our HRC consultant meetings around, and usually use the Hyde Park location or Blue Ash location.

When we tell people that we have had the same administrative support for all the time HRC has been in existence, they look at us in disbelief! But it is true…Fran has processed our monthly billings since we began business, and Jackie has worked closely with us on some of our other work almost that long. We appreciate the continuity that kind of longevity of service provides.

We expect the relationship of OfficeKey and our “small but mighty” consulting firm to continue to be a part of our success into the future.

Q: How do you spend your time outside of work?

A: All of us at HRC are family-oriented folks…we all seem to spend a lot of our time with our children and grandchildren.

We also work as volunteers for the community. Most recently, HRC sponsored our Thirty-Year Anniversary HR & Talent Develop Awards. Three non-profit organizations – Tender Mercies, Cincinnati Youth Collaborative, and Easter Seals – were chosen from the many applicants. Our consultants provided these three wonderful organizations with HRC gifts of service in management training or a complete review of their employee handbook. This pro bono project was one of the highlights of our work together in recent years.

Submitted by: Diane Sticklen-Jordan, Principal

You can learn more about HRC Consulting Services by visiting their website.

BLUE ASH

DOWNTOWN CINCINNATI

HYDE PARK

NORTHERN KENTUCKY

WEST CHESTER

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Author: Teresa Nichols